Who we are and what this covers
BabyReady is a self-paced childbirth education app for expectant parents and their support people. It is owned and operated by BRK Services LLC (“we” or “us”). This policy explains what information the app collects, where it goes, and the choices you have.
It covers the BabyReady mobile and web app. It does not cover websites the app links to, such as the ACOG, AAP, or CDC pages cited in lessons, or your phone’s own services.
Information we collect and store
BabyReady stores only what it needs to run your class and keep your answers. Everything below is saved privately under your own account, in Google Firebase. If you don’t open BabyReady for 12 months, we delete your account and everything stored with it.
| What | Examples | Why |
|---|---|---|
| Account | A random account ID created automatically when you open the app; your email address and password, only if you choose to create an account; when the account was created and last signed in | To keep your answers and progress private to you, and on more than one device if you sign in |
| Class reflections | What you type on reflection slides, such as your birth preferences or your plan for the first weeks at home | To show them in your Birth Readiness Brief |
| Birth Readiness Brief | Your readiness checklist and the questions you add for your care team | To build your Brief |
| Lesson progress | Which lessons you’ve finished and the last lesson you opened | For the lesson list, checkmarks, and the Continue card |
| Question count | How many questions you’ve asked the instructor today; not the questions themselves | To apply the daily limit of 30 questions |
We do not ask for your name, date of birth, due date, phone number, location, contacts, or photos, and the app never saves recordings of your voice or uses your camera.
What stays on your phone, or is never saved
- Device copies. A copy of your reflections and lesson progress is also kept on your phone, so nothing is lost if you lose your connection. If you don’t have an account session, these copies are the only place your answers are kept.
- The depression self-check. If the Edinburgh Postnatal Depression Scale check is turned on in lesson 6.4, your answers and score are never saved or sent anywhere. Closing the check erases them.
- Narration. Lessons are read aloud by recorded audio files that come with the app, or by your phone’s built-in voice. Nothing you do is sent anywhere to play narration.
- Asking a question by voice. If you tap the microphone to ask a question, your phone’s own speech recognition turns your words into text. Depending on your phone’s settings, Apple or Google may process that audio under their own privacy policies. BabyReady receives only the text.
How we use it, and what we don’t do
We use your information only to run the class for you: to save your answers, show your Brief and progress, and answer questions about a lesson.
- We do not sell or rent your information.
- We do not show ads or use your information for advertising.
- The app has no analytics or tracking tools that follow you across other apps or websites.
- We do not use your reflections, Brief, or questions to train AI models.
Service providers
Two companies process information to run BabyReady, under their own terms and privacy commitments.
| Provider | What it does | What it receives |
|---|---|---|
| Google Firebase | Signs you in and stores your account, reflections, Brief, progress, and daily question count | Everything in the table above |
| Anthropic (Claude) | Answers questions you ask the instructor about a lesson | Your question, up to your last 8 questions and answers in that conversation, and the lesson’s text. Not your name, email, account ID, reflections, or Brief |
Before any question reaches Anthropic, BabyReady checks it for urgent topics, like heavy bleeding or thoughts of self-harm. Those questions are never sent to the AI; the app shows urgent-help guidance instead. BabyReady itself does not keep the text of your questions or the answers. Anthropic deletes questions within 30 days, and may keep them longer only if its safety systems flag them. It does not use them to train its models.
Security, and who can see your information
Only you can read or change your information. Firebase security rules let a signed-in account reach only its own records, and the rules are tested on every code change. Information travels over encrypted connections and is stored encrypted by Google.
BabyReady staff do not read your reflections or Brief in the normal course of running the app. No system is perfectly secure, so we cannot promise that information will never be exposed.
Your choices
- Use the app without an account. You can take the whole class without giving an email address.
- Clear a reflection. Erase the text on a reflection slide and it is removed from your Brief and our records.
- Clear your phone’s copy. Deleting the app, or clearing its storage, removes the copies kept on your phone.
- Delete your account. On the home screen, tap Delete my data, then Delete everything. This permanently deletes your account and everything stored with it in Firebase, including your reflections, Brief, lesson progress, and question count, and clears the copies on your phone. It can’t be undone. You can keep using the app afterward with a new, empty account. You can also ask us to delete it (see Contact below). More about deleting your data.
Health information and emergencies
BabyReady is education, not medical care. It does not diagnose, treat, or monitor you or your baby, and it is not connected to your care team or medical records. Anything you write in the app stays in the app; it is not shared with your doctor, midwife, hospital, or insurer unless you show it to them yourself.
The app never contacts emergency services for you. If you or your baby might be in danger, call 911 or your local emergency number. For thoughts of harming yourself or your baby, call or text 988, or the National Maternal Mental Health Hotline at 1-833-TLC-MAMA (1-833-852-6262).
Children, changes, and contact
Children. BabyReady is meant for adults. It is not directed to children under 13, and we do not knowingly collect their information.
Changes. If we change this policy, we’ll update the date at the top and, for significant changes, tell you in the app before they take effect.
Contact. Questions, or a request to delete your account: BRK Services LLC, admin@brk-services.com.
Last updated: October 18, 2026